Showing posts with label network. Show all posts
Showing posts with label network. Show all posts

Sunday, July 12, 2020

Global Protection suggesting Windows VPN Settings...

As a GlobalProtect installation and configuration should usually work quite smoothly I hit by a little roadblock... 

After GlobalProtect is installed I should usually get the dialog to enter the VPN connection settings. Instead I got the following message:

"To establish a VPN connection, select the GlobalProtect VPN configuration from Windows NETWORK & INTERNET VPN Settings." 

So GlobalProtect basically wants me to use the local Windows network settings instead of its own. Initially I couldn't really follow, but I figured that I may went too quickly through the installation.

Once I downloaded the Global protect the installer went straight to the Windows Store and I mistakenly confirmed that following message:

So "accidentally" I installed it the Windows Store version which didn't work in my case as I used a special download before.

Correct would be: "Continue installing from outside the Store".
And then the application worked the way it should...

Just a little thing you easily overlook trying that just before going to bed after a long day...

Friday, May 15, 2020

TheSuperAdmins #008: Home Office Support

Following the Coronavirus pandemic and subsequent "lockdowns", many office workers are forced to work from home. Therefore it's important for the admins to set proper VPN connections for everyone..


With Will residing at his lakehouse watching Netflix, Mike faces several users with wrong VPN settings...

Thursday, February 16, 2017

Ethernet Adapter times 79! Way too many!

This computer had an incredible amount of Ethernet Adapters listed! Something I've never seen before.. 

As being confronted with IT issues almost daily there are sometimes cases you haven´t seen in years or you aren´t sure if you have seen them at all! Recently I was asked to check a Danish Windows 10 laptop because despite having WiFi connection the Internet browser couldn´t open any more sites and video streams stopped working.

I checked the network adapters and was quite surprised! There were Ethernet Adapter numbered until 79! And sometimes even numbers were missing and the user had no idea about that! Then I went to the Device Manager to check and "TAP-Win32 Adapter Adapter OAS #22" was one of the many examples I found there. And the list almost did not stop flashing all the time...

Anyway, I had to delete them all manually. All at once didn´t work. Once that was done the Internet connection worked fine again. Wonder why^^. 

I suggest a proper virus and malware scan afterwards just to be sure there`s nothing going on anything. A bit online checks mentioned it could might be through some VPN software or even an Office KMS activation...