In February 2020 the Windows 10 patch KB4532693 was deployed and caused on some PCs logins on temporary profiles instead of the normal one. Here's something from my experience!
These days I got a request and the client even thought that the computer reinstalled itself which obviously wasn't the case Therefore no data got lost in this case. I read about the patch problem before, so following making some research I tried suggested steps as well:
1) Starting in Safe Mode, reboot in Normal Mode
- Didn't help, same issue
2) Uninstalling KB4532693
- Despite being listed in downloaded updates, it didn't appear in the list "Installed Updates". So to be sure I deleted the update via cmd command:
wusa /uninstall /kb:4532693 /quiet
Following a restart the situation didn't change. The list of temporary profiles gets piled up even more.
As several restarts didn't work either, I ended up helping myself by creating a new user as admin, logged off and logged in with the new user, copied all the data, configured the profile and restarted a few times to be sure. Additionally I changed some settings in the registry to ensure the new profile logs in automatically.
It was a private laptop anyway with no connection to a domain whatsoever.
Not the most ideal solution, but seemingly there's yet no official solution for the patch out yet - only the suggestions I mentioned above. Sometimes they help, in my case they didn't, so luckily I could find a workaround by just creating a new user.
A Windows 7 computer was infected with some viruses, malware etc. and after a successful cleaning procedure there remained one visible problem: Windows Update is not working anymore.
While trying to search for further updates the following message appeared:
Windows Update cannot currently check for updates because the service is not running.
But the service is definitely running. To fix this the following steps need to be done:
1. Open services.msc (or go to computer management) to stop the Windows Update service.
2. Go to C:\Windows and rename the folder "SoftwareDistribution" to something like "SoftwareDistribution_old".
3. Restart the Windows Update service and restart the computer. The folder will be recreated.
4. Go to Windows Update again and search for updates. This time you're offered to install "New Windows Update software". Confirm it.
5. Following that the search for updates seems endless only to end up with error messages like these two: 0x80072EE2 or 0x8007000E. It won't continue.
 |
| And there they are... |
6. So now go to Internet Explorer to the options and reset the settings and cache completely. Restart your computer and all of a sudden the updates will appear.
Anyway: After such virus problems there can be several other things damaged in the operating system. The safest and most recommended way would be to save the data and reinstall the OS. This is just a quick fix to get Windows Update working again.
