Google decided to remove the YouTube Editor from its platform - a tool which I used quite often and now is unfortunately another way needed. Let's see what's possible now!
Usually my main purpose to use the YT Editor was to put footage from my GoPro together to cut it correctly afterwards. Therefore I could easily just upload everything to YouTube, set the videos to 'private' and then put them together as I needed them. After the new clips were created, the uploads could be removed.
It helped me to avoid long rendering processes with Sony Vegas and using YouTube for that saved me lots of time! Now I need to find a way to do it offline in a similar less time consuming way...
So I tried combining these mp4 files via command:
copy/b V1.mp4 +V2.mp4
The size of the file changed, but it did not actually append the second file - although it worked with other files before, maybe the GoPro file is too big.
Following that I was looking for another tool which could do that and I found 'MP4 Joiner'. With that tool I could put the mp4 files together which was done in a few minutes before I can upload the new created file to YouTube.
Luckily it's still possible to cut single videos on YouTube by going to 'Video Manager', 'Videos', select the video, dropdown 'Enhancements' and then use 'Trim' as seen in screenshot above.
So to summarize: Create a big video file and cut in on YouTube - but of course only if it's for files which should just be on YouTube in raw format.
That's the workaround which works for me. If you have a better idea, just leave a comment and let me know :)
Being in IT support you often end up sending tickets to other groups if the issue goes beyond your responsibilities and/or your permissions. And it unfortunately happens that you get the ticket back with an excuse...
5: 'Login on another computer'
If the basic troubleshooting goes nowhere (uninstalling software, clearing software profile like for MS Office software, repair mode,...) you need get the suggestion to check it with a login from another colleagues computer...
4: 'Please create a new profile'
If it works, it could make sense to recreate the Windows profile on the involved computer. The issue could disappear if it's caused by something wrong in your profile.
3: 'Please explain the user he has to reinstall (Zero Touch Installation)'
This is the solution if the actual solution is either to tough or tedious to find. Unfortunately the bigger the company or the IT environment is the less affordable is it to spend hours and hours of attempting to find a solution.
From the view of a technician it's kind of frustrating for not being able or allowed to investigate for a proper solution. Instead of that you`re are just telling the user that`s a quicker and safer to reinstall.
2: 'Please send it to a group who can solve the issue'
That one is actually really funny. The group which received a ticket where they are expected to be responsible for sent the ticket back telling to send it to a group who can solve it.
It´s a really amusing way to tell that you are no idea yourself. But on the other hand you can sure put the whole structure in questions since now it can take a while for a ticket to end up at the correct team... (=> 'ping pong ticket').
1: 'Out of scope'
That's basically the same than the previous one, except this sounds more professional saying something like 'We are not responsible for this (and we don`t know who is...)'.
Conclusion:
Personally, such big companies with big structures cause this kind of ticket handling and solving of issues. Sometimes it's probably better to have a smaller environment to overlook where you can handle stuff right away instead of looking for who is responsible or avoiding further investigation...
While doing technical IT support in a call center you sometimes face some interesting scenarios, here are a few worth mentioning:
"Is your laptop connected via cable or WiFi?"
- "Yes, the WiFi cable is connected."
It was actually both, but the user was just talking about the cable.
Or another one from another case: "Yes, the WiFi is connected with the cable..."
"Hi, I was forwarded by the ****** Bank and I need a new PIN for my credit card, I would suggest I just start with giving you my credit card number..."
- "Wait, wait,... We are only supporting employees of a certain company and don´t deal with credit cards."
The moment I missed the chance getting lots of money. Like "Ok, can you also give me your security code and the expiration date?" xD #MissedOpportunities
"So I´d like to put my phone down on the table now since I drank too much tea before..."
The user´s way to tell me that she needs to go to the toilet while I was recreating the ost file of the user´s Outlook profile...
"Ok, I need to check this internally if I should confirm clicking on this link. Thanks. Bye."
User denied confirming to download a setup file from an internal server with a 172.16.XXX.XXX address. (see screenshot above)
"Let me explain the following steps to recreate the Outlook ost file: [...], to delete the old ost files, you need to close Skype before and..." (Call stopped)
Well, the user did close Skype while I was explaining the process... so therefore, call stopped :D
Maybe also stuff your get to hear as usual, nothing new...:
"Yesterday it still worked..."
"I didn`t do anything different..."
"I tried that already.." (apparently not...xD)
"I forgot my password...."
...
Ok, now it`s getting old. Maybe some more another time. But still, as Howard Wolowitz would say: "There's two kinds of people in this world. Those who call tech support and those who make fun of the people who call tech support."
You want to listen to your mp3 files and just get the error message 'The file format is not supported'? Here's why!
If you are using the LG K5 you get to a point where the local storage is getting close.
To make up at least a little more space you may try to disable some Google services like Google Play Movies.
Interestingly, the internal music player is some sort of connection to Google Play Music. Therefore as soon as you disable this Google app you can no longer listen to mp3 files! So that´s a service you need to let keep running.
So... just let it run...
It did not work initially but you need to check a few things and then you can connect your Sony Bravia TV with HDMI with your computer...
If you go to External Devices you see several AV channels (AV1-AV6), but no HDMI in the selection - and then somewhere in the menu I found HDMI settings and but 'no device could be found', despite being connected to the laptop.
I checked online and most forum threads someone asking about the same issue did not even get an answer. Is the cable too new for this 10 year old Sony TV from 2017? Is the port damaged?
I changed the resolution settings on two laptops - did not help.
It actually was way easier:
AV4 is the upper HD port and
AV5 the lower one
(glad I found this somewhere !!!)
It did not work initially, but after turn the HD settings off and on - it worked as it should be.
After restarting the Sony Bravia KDL-32D3000 TV the settings were saved. Just selecting AV4 (in that case) and the screen from the laptop screen was visible on TV.
