Is LINE better than WhatsApp?

(c) LINE (c) WhatsApp

LINE is a messenger and especially in Japan often used. But is it better than the even more popular WhatsApp? Here's what I found out.

Recently, I wanted to know how the messenger works and if LINE has some things better solved than WhatsApp. Interestingly, there're a few things.

But from the beginning: I downloaded LINE from Google Play Store and after starting I could already see who from my phone contacts also has this app installed. Quite WhatsApp-like. The chat itself is as easy as it should be.

The emojis are in comparison to WhatsApp really different. The emoji list starts with white-colored heads, but there are also some of the already known yellow faces. LINE also has more animal-referring emojis. So basically it's different. In addition LINE has stickers (bigger, moving icons) like you may know from Facebook, which WhatsApp hasn't included.

Like in WhatsApp there are also free calls included, but LINE already has the video call feature. Video calls are expected to be added in WhatsApp in the future, but in terms of that LINE lies ahead by now.

I also saw that there's a PC version for LINE. With an email verification - which includes a few exchanges of numbers to make the connection more secure - it's also possible to login on your computer. It's somehow reminiscent to the classic ICQ. A real messenger software installed on your PC.

And everytime you connect with your PC your phone gets a message. So in case of an inauthorized usage you'll be informed. And your phone don't have to be online to use LINE on your PC. Unlike WhatsApp Web where your phone needs permanent Internet connection to be used.

The whole identification with your email address is something WhatsApp also needs in the future. Also in this point is see that LINE is ahead.

Another interesting feature in LINE is the included timeline - something we all know from Facebook and that's something WhatsApp doesn't have. Anyway, it gives LINE users the opportunity to share content with anyone they want from their list. Ok, WhatsApp has broadcast messages and the profile status - the last one LINE also has - but it's a entirely different way to share a message. In the privacy settings you can also decide which one of your friends is allowed to see it and who not. I wouldn't say WhatsApp should have that but it's an interesting approach.

Also interesting is the 'KEEP' feature: LINE offers every user 1 GB of cloud space to save pictures, messages and so on. So you can touch a message and chose 'Save to Keep' in order to move it into the cloud. Same as WhatsApp LINE has also the search option to find special messages with keywords.

Additionally LINE has also included a coins system in order to purchase more stickers or even games and apps.

So let's take a look at this overview to see the important points:

Where LINE is better 

- video calls included
- login with email address or ID (not just phone number)
- a PC software version and the phone doesn't need to be online 

Where WhatsAPP is better 

- no in-app purchases

Where both can improve 

- a better chat backup as an HTML, not just a colorless text file

Conclusion

Comparing to WhatsApp LINE has a few features which the worlds no.1 messenger doesn't have yet. But I expect these to be added to WhatsApp soon - especially video calls. A possible email verification is also on my wish list. Same as independent usage from other devices.

The only advantage I see in WhatsApp is that there are no in-app purchases. Even the subscription has been changed to 'forever free'. Else it's worth to mention that WhatsApp has more than a billion users and LINE just around 220 million, but it only looks less in comparison. It's still a lot. Else, they're pretty equal in my view.

But there's one thing where I see both can improve: The chat backup and export. Both WhatsApp and LINE only have an export option as a colorless text file. I'd like to have an HTML like with in 'MyPhoneExplorer'. That tool made it possible with SMS exports in a nice website file.

But anyway. It's worth to test and use LINE, but you just need someone to communicate with. You usually find more WhatsApp  than LINE users, but in Asia it seems easier. Just give it a go and you'll see.